Exam Topics (Operations Management) Essay Example | Topics and Well Written Essays - 2500 words

Exam Topics (Operations Management) - Essay Example Operations is one of the most important and primary functions in any sort of firm or business. "While marketing induces the demands for products and finance provides the capital, operations produces and delivers the product (goods and services)." (Hall, Johnson, & Pyke, 2005). By discussing these five questions, we can come to a clearer and more knowledgeable viewpoint on the subject matter. The aim of this paper is to discuss all of this, while also examining the other key elements which fit within this profile of subject matter. This is what will be dissertated in the following. Inefficiency drains valuable components such as money, time, quality, and talent. There is no chance in optimizing or making more positive any of the steps involved in the process if the process itself is deemed as inefficient. "Incidentally, process optimization is a continuous phenomena. It is not like you can do it once and forget about it. External conditions keep changing, other dependant processes keep changing, and so on." ("TopSigma", 2005). The nature of inefficient processes management is to make sure that these valuable components (money, time, etc.) are not wasted, but rather are used to the fullest extent possible; the ideal is to have all members working at their absolute top strength, which creates a cycle of efficiency, which in the end creates a positive result. What is the Role of Operations Management The role of 'operations' varies from business to business, but the basics always remain: the operations management looks at every process in the business, breaks it down, analyzes it, and makes it better. Their goal is to have overall customer satisfaction, and to continue the business in a positive, efficient, and effective way. "Operations management revolves around the design, organization, leadership and control of the productive assets of the enterprise, including people and technology." (Merrett, n.d.). Regardless of the size or type of business, there are always processes and operations issues that must be dealt with. Operations managers find the inefficiencies or problems in the work flow of the business, and re-engineer these processes in order for them to be more efficient and profitable for the company. Operations management involves all of the tools and processes of the business, including components such as: the supply chain, product quality, manufacturing, sales and marketing, safety and health, and environmental concerns. "Operations managers use tools like performance measurement, flowcharts, best practices information, and benchmarking to determine where the problems are and the best methods to correct them." (Obringer, 2006). Some of the processes that are linked to the operations ma